Craft Glass Cocktail Set

If your product does not arrive I will offer you a replacement or refund.  

All packages are posted 1-2 Working Day Delivery with DHL/TNT - please give an extra 24hours for postage during busy seasons for example Christmas to avoid delays.

If your bottles are smashed or cracked I will send out a replacement permitting you have sufficient evidence and photos that the products arriving in their damaged state. 

If the bottle smashes make sure you take photographs of the smashed bottle in the state that it arrived at your doorstep to qualify for the replacement.

I aim to deliver/post within 2 days - during busier seasons such as Christmas this will be posted within 4 days. Please note Christmas time will be very busy so make sure you order in advance to secure your chance of a your order as I may put have to put limited stock on. 

I am not accountable for courier delays - upon booking your delivery I check to see if there are any delays, if there are I may post your order with a different courier but you will be aware of this when I send your tracking number.  Delays could still take place especially over busier seasons - please understand this element is completely out of my hands but I do my very best to ensure the process is smooth sailing and try to solve any issues that I can with the postal process. If there are any delays contact the courier directly for an update on your delivery.